ABSTRACT

Today enterprises need to have high quality goods and low costs in the competitive environment in order to continue their existence as a result of the globalization.As it is know, quality costs are the sum of costs, which enterprises must endure to reach quality.In the same way, products with flaws charge enterprises with additional costs.Enterprises will be able to produce high quality goods and services by decresing total quality costs in progress in regard to the relations between the components while considering quality costs.In this study, the ratios within the total quality costs of cost compenents that are in the production process moving from the data of on enterprise applying the quality cost system in the production industry will be analyzed.Also, an appropriate model dealing with the pilot model and on the basis of a cause-effect relation will be estimated.